FAQs
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How do I choose the right size?
Our abayas are sized by length. We recommend reviewing the size guide on each product page to find your best fit. If you are unsure, feel free to contact us before ordering and we'll be happy to help.
How long does shipping take?
UK standard delivery takes approximately 3-5 working days. UK express delivery takes approximately 1-3 working days. International delivery times vary depending on destination and are shown at checkout.
Please refer to our shipping policy for full details.
Do you offer free shipping?
Yes, we offer free UK shipping on all orders over £75.
Do you accept returns?
We do not currently accept returns. Please ensure you review product descriptions and sizing carefully before placing your order.
Please refer to our Returns Policy for full details.
Can I exchange my order?
Yes, UK customers may request an exchange within 72 hours of receiving their order, subject to our exchange policy and stock availability. International orders are not eligible for exchanges.
Please refer to our Returns Policy for full details.
How do I care for my abaya?
We recommend following the care instructions on each product page. Some of our pieces include delicate detailing such as beadwork or embroidery and should be handled with care to preserve their quality.
Can I cancel or change my order?
Orders can only be cancelled or amended within 3 hours of being placed, provided they have not entered processing.
Please refer to Cancellation Policy for full details.