Shipping policy
SHIPPING POLICY
Last updated: 03.06.2026
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ORDER PROCESSING
Orders are typically processed within 1–3 days, excluding public holidays.
During launches, promotional periods and busy seasons, processing times may be slightly extended.
Once your order has been dispatched, you will receive tracking information via email.
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UK SHIPPING
Standard Delivery (Royal Mail Tracked 48)
- 3-5 working days
£4.99
Express Delivery (Royal Mail Tracked 24)
- 1-3 working days
£5.99
Free UK shipping is available on orders over £75.
Delivery timeframes begin from the date your order is dispatched, not the date your order is placed.
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INTERNATIONAL SHIPPING
We currently ship to selected international destinations.
International shipping rates are calculated automatically at checkout based on the delivery destination.
Delivery times may vary depending on the destination country, customs clearance and local courier services.
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CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, taxes or import fees imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer.
Dar Alayna is not responsible for any customs fees, duties or import taxes incurred on international orders.
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INCORRECT ADDRESSES
Customers are responsible for ensuring that all shipping information provided at checkout is accurate.
If an order is returned to us due to an incomplete or incorrect address, the customer will be responsible for any additional shipping costs required to resend the parcel.
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DELIVERY ISSUES
If your parcel is marked as delivered but cannot be located, or if you experience any delivery-related issues, please contact us within 72 hours of the delivery date.
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CONTACT US
For any shipping-related enquiries, please contact:
hello@daralayna.com